Buylist Policies

Buylist Terms & Conditions

Please review our grading audits, packaging mandates, and payout structures before submitting your trade-in packages to Glitch Guild.

Quick Summary

Store Credit Bonuses

All buylist quotes are calculated dynamically based on current market trends, condition, and demand. While we offer highly competitive cash rates via direct Bank Transfer, those seeking to maximise the return on their collection should opt for Store Credit. Selecting Store Credit (REP) applies an automatic, significant bonus multiplier to your entire submission's value.


Section 01

Submissions & Quotes

Submission validity rules and catalog match requirements.

7-Day Quote Validity

All quotes are estimates based on the assumed Near Mint condition of the cards submitted. Quotes are valid for 7 calendar days from the date of approval. Your package must be postmarked within this window; otherwise, we reserve the right to recalculate payouts.

Submission Accuracy

You must ensure the set, variant (foil, alternate art, promo), and language match your digital submission exactly. Mismatching submissions (e.g. submitting a base card as a promo) will result in immediate downward adjustments.


Section 02

Packaging & Dispatch

Required sorting, sleeving rules, and transit risks.

!Mandatory Sorting Requirement

All cards must be shipped to us in the exact order they appear on your approved buylist invoice. Packages containing unsorted or disorganised cards will be subject to severe processing delays and may be rejected outright.

Individual Sleeving Guidelines

High-value cards should be individually sleeved and secured in clean toploaders. Do not put multiple cards into a single sleeve or container. We are not responsible for damage caused by improper packaging in transit.

Mandatory Insured Transit

The seller assumes all risk of loss or damage during transit. We strongly mandate using Royal Mail Tracked 48 or Special Delivery for any submission over £20.


Section 03

Condition Audits & Adjustments

Upon receipt, every card is subject to a strict visual inspection by our grading team. If a card arrives in a lesser condition than submitted, its value will be adjusted as follows:

Near Mint (NM)

No noticeable wear, clean edges, and surfaces.

100% payout

Lightly Played (LP)

Minor border wear or light scuffs.

Payout adjusted dynamically based on current market value for this specific condition.

Moderately Played (MP)

Clear scuffing, edge wear, or minor scratching.

Payout adjusted dynamically based on current market value for this specific condition.

Heavily Played (HP) / Damaged

Creased, inked, or severe wear.

Flat Bulk / Rejected

Notification Threshold:If condition adjustments drop the total payout by more than 20% of the original quote, we will email you an updated offer. You have 7 days to accept or decline. If we do not receive a response, the adjusted offer will be automatically declined and the transaction voided, rendering you liable for return postage costs.


Section 04

Rejections & Counterfeits

Return shipping responsibilities and counterfeit card policies.

Declined Offers & Return Postage

If you decline an adjusted quote, or if we reject cards due to condition, you are responsible for the return postage costs. If return postage is not paid within 14 days, Glitch Guild Ltd will issue a formal 14-day notice under the Torts (Interference with Goods) Act 1977. If goods remain uncollected after this period, we reserve the right to sell the items to recover administrative and transit costs.

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Zero Tolerance Counterfeit PolicyGlitch Guild operates a strict zero-tolerance policy for counterfeit, proxy, or altered cards. Counterfeit items will be segregated and removed from the valuation. They will only be returned at the customer's expense. If return shipping is not paid within 14 days, the customer grants Glitch Guild Ltd the right to securely destroy the items. You will not be compensated, and your account will be permanently banned from the platform.

Section 05

Processing & Credit Terms

Processing times and account credit rules.

2 to 4 Working Days: Submissions are typically unpacked, sorted, and graded within 2 to 4 working days of arrival at our Kent facility.

Store Credit Rules: Store credit is applied directly to your user account upon completion of the condition audit. It is non-transferable, cannot be converted to cash at a later date, and has no expiry date.